We provide on-site IT services and IT Staffing Solutions that strive to meet the highest expectations of our customers and this differentiates OTechnology Group from its competitors. From small to large businesses the complaints about technology support remain the same: responsiveness, quality, performance, compliance, security, price and a failure to anticipate their clients’ needs. While “price” is the most often discussed differentiator, it rarely makes the top five technology support concerns of businesses today! The businesses of on-site technology support and IT Staffing Solutions are commoditized as everyone’s prices are about the same, but are their on-site IT services and IT Staffing Solutions? Sadly, the answer is no and it is here that OTechnology Group stands out from the others by consistently provide on-site tech services and IT Staffing Solutionsthat exceed customer expectations:
Responsive: We will answer your email or call, examine issues from your businesses perspective and evolve as your needs do, provide cradle-to-grave resolution on all issues and get back to you on that quote or proposal. Our state-of-the-art customer portal provides you with real-time service request logging, updates, reports, copies of invoices, and more.
Quality, Performance, Compliance and Security: We will meet or exceed your expectations for service delivery with our team of highly qualified and certified on-site tech support field technicians. Our solutions and consulting will allow you to meet all of your regulatory, compliance and security needs.
Price: We offer a best-of-breed onsite technology services at competitive market pricing and with something very rare in our industry; a warranty on all of our on-site IT services break fix work.
The mission of OTechnology Group is to be a great information technology provider that is known for its outstanding customer on-site IT services, IT Staffing Solutions and strong client relationships.